PSIC PSICph
Role hub PSIC 2019

Call center supervisor

Call center supervisor is a practical role match for Administrative and Support Service Activities work. It fits cases where the activity reads like customer contact, contact-center and outsourced service control, rather than a downstream processor, retailer or unrelated service line.

Primary codes

Codes where this role is a primary match

77100
Renting and Leasing of Motor Vehicles
 77291
Renting of Wearing Apparel
 77294
Renting of Ornamental Plants
 77295
Renting of Electrical Appliances
 77296
Renting of Audio-video Machines, Tapes and Records
 77299
Renting of Personal and Household Goods, n.e.c.
 77302
Renting of Water Transport Equipment
 77303
Renting of Air Transport Equipment
 77304
Renting of Agricultural Machinery and Equipment
 77307
Renting of Office Machinery and Equipment (excluding Computers)
 77309
Renting and Leasing of other Machinery, Equipment and Tangible Goods, n.e.c.
 78103
On-line Employment Placement Agencies
 78104
Casting Agencies Activities
 78105
Theatrical Booking Agency Activities
 78109
Other Activities of Employment Placement Agencies, n.e.c.
 78202
Temporary Labor Recruitment and Provision of Personnel, Overseas
 79110
Travel Agency Activities
 79120
Tour Operator Activities
 79902
Accommodation Reservation Activities
 79903
Transportation Reservation Activities
 79904
Package Tour Reservation Activities
 79907
Visitor Information Activities
 79909
Other Reservation Service and Related Activities, n.e.c.
 80300
Investigation Activities
 81100
Combined Facilities Support Activities
 81210
General Cleaning of Buildings
 81291
Industrial Cleaning Activities
 81292
Pest Control Services, Non-agricultural
 82191
Photocopying Service Acitivities
 82199
Other Specialized Office Support Activities
 82211
Customer Relationship Management Activities
 82212
Sales and Marketing (including Telemarketing) Activities
 82221
Finance and Accounting Activities
 82224
Document Processes Activities
 82225
Payroll Maintenance and other Transaction Processing Activities
 82226
Medical Transcription Activities
 82229
Other Back Office Operations Activities, N.e.c
 82292
Product Development Activities
 82293
Publishing Outsourcing Activities
 82294
Research and Analysis Activities
 82299
Other Non-voice Related Activities, n.e.c.
 82910
Activities of Collection Agencies and Credit Bureaus
 82920
Packaging Activities
Related codes

Also relevant for

77210
Renting and Leasing of Recreational and Sports Goods
 77220
Renting of Video Tapes and Disks
 77292
Renting of Furniture
 77293
Renting of Books, Journals and Magazines
 77301
Renting of Land Transport Equipment
 77305
Renting of Construction and Civil Engineering Machinery and Equipment
 77306
Renting of Computers and Computer Peripherals Equipment
 77400
Leasing of Intellectual Property and Similar Products, except Copyrighted Works
 78101
Labor Recruitment and Provision of Personnel, Local
 78102
Labor Recruitment and Provision of Personnel, Overseas
 78201
Temporary Labor Recruitment and Provision of Personnel, Local
 78300
Other Human Resources Provision
 79901
Activities of Booking Offices
 79905
Tourist Assistance Activities (e.g. Tourist Guides)
 79906
Event Tickets, Entertainment and Recreational Reservation Activities
 80100
Private Security Activites
 80200
Security Systems Service Activities
 81299
Other Building and Industrial Cleaning Activities, n.e.c.
 81300
Landscape Care and Maintenance Service Activities
 82110
Combined Office Administrative Service Activities
 82192
Duplicating and Mailing Activities
 82219
Other Call Centers Activities (voice), n.e.c.
 82222
Human Resources and Training Activities
 82223
Administrative Support Activities
 82227
Legal Services Activities
 82228
Supply Chain Management Activities
 82291
Engineering Outsourcing Activities
 82295
Intellectual Property Research and Documentation Activities
 82296
Security Outsourcing Activities
 82300
Organization of Conventions and Trade Shows
 82990
Other Business Support Service Activities, n.e.c.