What this code covers
Information and communications technology service managers plan, direct, and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems. Their tasks include: a) consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs; b) formulating and directing information and communication technology (ICT) strategies, policies and plans; c) directing the selection and installation of ICT resources and the provision of user training; d) directing ICT operations, analyzing workflow, establishing priorities, developing standards and setting deadlines; e) overseeing the security of ICT systems; f) assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer-related workers; g) evaluating the organization's technology use and needs and recommending improvements, such as hardware and software upgrades; h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources; i) establishing and directing operational and administrative procedures; j) overseeing the selection, training and performance of staff; k) representing the enterprise or organization at ICT related conventions, seminars and conferences. Examples of the occupations classified here are: Application development manager, Chief information officer, Computing services manager, Data operations manager, Data processing manager, EDP/MIS/IT managers, ICT development manager, Information and communication technology manager, Information systems director, Information technology manager (IT Manager), Internet service provider, Network manager, Production & operations manager (communications), Telecommunications services manager