Unit group 5111

PSOC Unit group 5111 — Travel attendants and travel stewards

Travel attendants and travel stewards ensure the comfort and safety of passengers; serve meals and beverages; and render personal services, usually on aircraft and on board ships. They may plan and coordinate housekeeping and social activities on ships. Their tasks include: a) greeting passengers entering aircraft or ship; checking tickets or boarding passes; and directing them to their seats or berths; b) announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets; c) assembling and serving pre-prepared meals and beverages; d) selling duty-free and other goods; e) taking care of general needs and comfort of passengers, answering inquiries, and keeping cabins clean and tidy; f) directing and assisting passengers and following prescribed procedures in the event of an emergency, such as evacuating a plane following an emergency landing; g) verifying that first aid kits and other emergency equipment are in working order; h) administering first aid to passengers in distress; i) attending pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers; j) preparing passengers and aircraft for take-off and landing; k) determining special assistance needs of passengers such as small children, the elderly, or disabled persons. Examples of the occupations classified here: Aircraft cabin attendant, Airlines steward and hostess, Airport attendant, Flight attendant, Flight steward/stewardess, Ship steward, Travel attendant, Travel steward

Level Unit group
Code 5111
Children 0
Source PSOC
Practical summary

What this code covers

Travel attendants and travel stewards ensure the comfort and safety of passengers; serve meals and beverages; and render personal services, usually on aircraft and on board ships. They may plan and coordinate housekeeping and social activities on ships. Their tasks include: a) greeting passengers entering aircraft or ship; checking tickets or boarding passes; and directing them to their seats or berths; b) announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets; c) assembling and serving pre-prepared meals and beverages; d) selling duty-free and other goods; e) taking care of general needs and comfort of passengers, answering inquiries, and keeping cabins clean and tidy; f) directing and assisting passengers and following prescribed procedures in the event of an emergency, such as evacuating a plane following an emergency landing; g) verifying that first aid kits and other emergency equipment are in working order; h) administering first aid to passengers in distress; i) attending pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers; j) preparing passengers and aircraft for take-off and landing; k) determining special assistance needs of passengers such as small children, the elderly, or disabled persons. Examples of the occupations classified here: Aircraft cabin attendant, Airlines steward and hostess, Airport attendant, Flight attendant, Flight steward/stewardess, Ship steward, Travel attendant, Travel steward

Administrative context

Where this code is used

Use this unit group when the occupation wording needs to sit under Travel attendants, conductors and guides.

Selection note

How to choose it

Use this node when the job title is more specific than the broader Travel attendants, conductors and guides grouping.

FAQ

What does PSOC 5111 cover?

Travel attendants and travel stewards ensure the comfort and safety of passengers; serve meals and beverages; and render personal services, usually on aircraft and on board ships. They may plan and coordinate housekeeping and social activities on ships. Their tasks include: a) greeting passengers entering aircraft or ship; checking tickets or boarding passes; and directing them to their seats or berths; b) announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets; c) assembling and serving pre-prepared meals and beverages; d) selling duty-free and other goods; e) taking care of general needs and comfort of passengers, answering inquiries, and keeping cabins clean and tidy; f) directing and assisting passengers and following prescribed procedures in the event of an emergency, such as evacuating a plane following an emergency landing; g) verifying that first aid kits and other emergency equipment are in working order; h) administering first aid to passengers in distress; i) attending pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers; j) preparing passengers and aircraft for take-off and landing; k) determining special assistance needs of passengers such as small children, the elderly, or disabled persons. Examples of the occupations classified here: Aircraft cabin attendant, Airlines steward and hostess, Airport attendant, Flight attendant, Flight steward/stewardess, Ship steward, Travel attendant, Travel steward

Where is PSOC 5111 used in practice?

Use this unit group when the occupation wording needs to sit under Travel attendants, conductors and guides.

How do I choose PSOC 5111 over nearby options?

Use this node when the job title is more specific than the broader Travel attendants, conductors and guides grouping.