PSIC PSICph
Unit group 4223

PSOC Unit group 4223 — Telephone switchboard operators

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections; receive caller inquiries and service problem reports; and record and relay messages to staff or clients. Their tasks include: a) operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls; b) making connections for outgoing calls; c) dealing with telephone inquiries and recording messages; d) forwarding messages to staff or clients; e) investigating operating system problems and informing repair services. Examples of the occupations classified here: Answering service operator, Career relation payphone and access services, Communication telephone operator, Message handling operator, Telephone operator, Telephone switchboard operator

Level Unit group
Code 4223
Children 0
Source PSOC
Practical summary

What this code covers

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections; receive caller inquiries and service problem reports; and record and relay messages to staff or clients. Their tasks include: a) operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls; b) making connections for outgoing calls; c) dealing with telephone inquiries and recording messages; d) forwarding messages to staff or clients; e) investigating operating system problems and informing repair services. Examples of the occupations classified here: Answering service operator, Career relation payphone and access services, Communication telephone operator, Message handling operator, Telephone operator, Telephone switchboard operator

Administrative context

Where this code is used

Use this unit group when the occupation wording needs to sit under Client information workers.

Selection note

How to choose it

Use this node when the job title is more specific than the broader Client information workers grouping.

Industry links

Industries that employ this occupation

These PSIC codes are the closest industry matches for this occupation code based on the current editorial crosswalk.

Primary industries

Primary industries

46526 - Wholesale of Telephone and Communications Equipment including Parts and Accessories

Reverse mapping from the build-time PSIC ↔ PSOC synthesis.

PSIC ↔ PSOC crosswalk: PSIC ↔ PSOC crosswalk. Token-overlap ranking on official titles and descriptions; weak matches omitted. Use the PSIC pages as the industry side of the lookup.

FAQ

What does PSOC 4223 cover?

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections; receive caller inquiries and service problem reports; and record and relay messages to staff or clients. Their tasks include: a) operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls; b) making connections for outgoing calls; c) dealing with telephone inquiries and recording messages; d) forwarding messages to staff or clients; e) investigating operating system problems and informing repair services. Examples of the occupations classified here: Answering service operator, Career relation payphone and access services, Communication telephone operator, Message handling operator, Telephone operator, Telephone switchboard operator

Where is PSOC 4223 used in practice?

Use this unit group when the occupation wording needs to sit under Client information workers.

How do I choose PSOC 4223 over nearby options?

Use this node when the job title is more specific than the broader Client information workers grouping.