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Minor group 422
PSOC Minor group 422 — Client information workers
Client information workers provide or obtain information in person, by telephone or electronic means such as e-mail in connection with making travel arrangements; describing the products or services of an organization; registering and greeting guests and visitors; making appointments; connecting telephone calls; and collecting information from survey respondents or applicants for services. Tasks performed usually include: preparing itineraries and making travel and hotel reservations for clients; greeting and receiving clients and visitors; registering accommodation guests; providing information concerning the goods, services or policies of an organization; making appointments; operating a telephone switchboard; and interviewing survey respondents and applicants for eligibility.
Practical summary
What this code covers
Client information workers provide or obtain information in person, by telephone or electronic means such as e-mail in connection with making travel arrangements; describing the products or services of an organization; registering and greeting guests and visitors; making appointments; connecting telephone calls; and collecting information from survey respondents or applicants for services. Tasks performed usually include: preparing itineraries and making travel and hotel reservations for clients; greeting and receiving clients and visitors; registering accommodation guests; providing information concerning the goods, services or policies of an organization; making appointments; operating a telephone switchboard; and interviewing survey respondents and applicants for eligibility.
Administrative context
Where this code is used
Use this minor group when the occupation wording needs to sit under Customer services clerks.
Selection note
How to choose it
Compare the nearby children: Travel consultants and clerks, Contact center information clerks, Telephone switchboard operators, Hotel receptionists.
Nearby minor groups
FAQ
What does PSOC 422 cover?
Client information workers provide or obtain information in person, by telephone or electronic means such as e-mail in connection with making travel arrangements; describing the products or services of an organization; registering and greeting guests and visitors; making appointments; connecting telephone calls; and collecting information from survey respondents or applicants for services. Tasks performed usually include: preparing itineraries and making travel and hotel reservations for clients; greeting and receiving clients and visitors; registering accommodation guests; providing information concerning the goods, services or policies of an organization; making appointments; operating a telephone switchboard; and interviewing survey respondents and applicants for eligibility.
Where is PSOC 422 used in practice?
Use this minor group when the occupation wording needs to sit under Customer services clerks.
How do I choose PSOC 422 over nearby options?
Compare the nearby children: Travel consultants and clerks, Contact center information clerks, Telephone switchboard operators, Hotel receptionists.